What We Collect and Why We Collect It
When you create an account with us, we collect the details you submit — name, email address, contact number, and any identity documents required for account verification. When you fund your account through Touch 'n Go eWallet, GrabPay, or Boost, we record the transaction reference and
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amount so your balance reflects correctly and so we can resolve any payment queries you raise. We also collect device and session data — the type of device you are on, your browser type, IP address, and the pages you visit — to keep the platform
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running smoothly and to detect unusual account activity. We do not sell your personal data to third parties. Information is shared only with payment processors that facilitate your deposits and withdrawals, and with compliance partners where local law requires it. The legal basis for processing your
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data is the performance of our contract with you, compliance with applicable legal obligations, and our legitimate interest in securing the platform. Data we hold is kept only for as long as it is needed for the purpose it was collected, or for the period required
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by the law applicable to your jurisdiction. Access to our platform depends on local law, and our data practices apply to accounts where access is permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.